accióntrabajo
red profesional | bolsa de trabajo | Argentina

atención al cliente

Córdoba
Córdoba
experiencia
0 años
turismo
indefinido
tiempo parcial
salario
no especificado
publicado
hace más de 60 días
We are looking for Customer Service Representatives for our company, to work on weekends afternoon, from 14:00 to 22:00

Roles and Responsibilities:

• Deal directly with customers either by telephone or electronically
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions as indicated by the manager
• Communicate and coordinate with internal departments
•Follow up on customer interactions

Qualifications and education requirements:

• Advanced level of English verbal and written
• High school diploma, general education degree or equivalent
• Knowledge of customer service principles and practices
• Airline or travel industry knowledge preferably

Key competences:

• Interpersonal skills
• Communication skills - verbal and written, in both languages English, Spanish
• Listening skills
• Problem analysis and problem-solving data collection
• Self-motivated, detail-oriented and organized.
• Customer service orientation
• Flexibility
• Proactive

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